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Charge Nurse / Med/Surg 6sw / Day Shift – Houston Methodist West Hospital

Houston Methodist

This is a Contract position in Texas County, MO posted July 17, 2020.

Job DescriptionWork Shift: DAY Work Week: Three 12-hour shifts per week weekends and holidays as self-scheduled Job Summary At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner’s model of clinical practice.

This position creates an environment for the management and delivery of safe patient care.

In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge.

This position provides nursing care to a diverse patient population.

Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice.

Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution.

Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do.

COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.

ACCOUNTABILITY: We hold ourselves accountable for all our actions.

RESPECT: We treat every individual as a person of worth, dignity, and value.

EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

Focuses on patient/customer safety Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally rounds with patients/customers to ensure their needs are being met Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job PRIMARY JOB RESPONSIBILITIES Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE 20% Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals.

Anticipates the needs of the staff members and proactively offers assistance.

Role models interprofessional communication, which includes active listening and teaching, and assists with staff stress management as needed.

Improves departmental scores for turnover/retention on unit-based scorecard.

(EF) Role models fair and consistent leadership skills for effective team dynamics and teambuilding strategies through problem solving, coaching, and developing staff.

Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care.

Provides input into staff performance reviews, as appropriate.

(EF) Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships.

Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional healthcare team members.

(EF) SERVICE 20% Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document.

Mentors others regarding specialty populations; audits plan of care.

Practices in a manner that is congruent with cultural diversity and inclusion principles.

(EF) Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding.

Ensures effective collaboration with other departments regarding patient process issues.

(EF) Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability.

(EF) QUALITY/SAFETY 20% Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals.

Participates in the creation of a continuous improvement environment by promoting situa