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Director Of Clinical Services

Aurora Santa Rosa Hospital

This is a Contract position in Santa Rosa, CA posted June 12, 2020.

Do you love the feeling at the end of the day, knowing you have changed someone’s life?

Are you looking to become part of a family, instead of becoming just another employee?

Aurora Santa Rosa Hospital is an Acute Psychiatric Hospital that caters to patients who suffer from a wide variety of Mental Health diagnoses. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. Our Vision Statement “Empowering people to embrace healing for fulfilling and productive lives” pertains not only to our patients but also to our visitors and employees. The Hospital believes in bettering the lives of everyone who walks through our doors.

Benefits For Full-Time Employees Include:

  • Medical
  • Vision
  • Dental
  • 401K
  • 5 Weeks Paid Time Off
  • Tuition Reimbursement $3,000 a year and $12,000 Lifetime
  • CEU’s (Continuing Educations Units) are provided at no charge to the employee
  • $25,000 Life insurance policy is provided at no charge to the employee
  • Relocation expenses can be discussed and be part of the employment offer


The purpose of the Director of Clinical Services position is to provide leadership and manage the hospital-wide social services program designed to meet patient needs through individual and group social services programming. The person in this position is responsible for the development and communication of program priorities aligned with organizational goals. This position also promotes patients’ potential during their stay and collaborates with physicians and patients in preparation for discharge.


  • Builds, directs, manages, and ensures implementation and effectiveness of the hospital’s social services programs. The programs include quality case management services to patients and their families. Examples of services include group therapy, discharge planning, treatment planning, appropriate communication with treatment team members, psychosocial/social assessments, and family sessions.
  • Directs activities of social services staff. This includes ensuring compliance with all treatment plan requirements including weekly review and updates with the patient (indicated by patient signatures, initials, and dates that each review is completed). Oversees the maintenance of patient clinical records and reports to ensure compliance with local, state and federal laws.
  • Assists CNO in managing social services teams and planning patient care services. Provides help in assessment, planning, implementation and evaluation of patient care. Collaborates with CEO, CNO, and Director of Performance Improvement and Quality in the evaluation of performance improvement program, productivity, and annual reviews.
  • Collaborates with the Director of Business Development and Director of Outpatient Services by participating in activities designed to increase knowledge of hospitals programs and services to members of the local medical and government communities.
  • Maintains effective working and professional relationships and communications with internal and external customers and colleagues.
  • Convenes regular staff meetings, sets agendas, develops and analyzes department performance. Design and implement related processes and systems. Serves as the department’s fiscal manager.
  • Carries out personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management, and employee relations functions.
  • Develop and maintain a good working rapport with intra-department personnel, other departments within the facility and outside community health, welfare, and social agencies to ensure that social service programs can be properly maintained to meet the needs of patients.
  • Keep abreast of current federal and state regulations as well as professional standards for social service programs in acute psychiatric care environments.
  • Performs related duties as requested.
  • Upholds the Organization’s ethics and customer service standards.


  • Licensed Clinical Social Worker (LCSW) Required.
  • Behavioral Health and/or Hospital background required with a minimum of 5 years’ experience in a clinical, supervisory and/or administrative role in an inpatient and/or outpatient mental health setting.
  • Familiarity with JCAHO and CMS regulations preferred.