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General Office Clerk – Diagnostic Imaging

Nova Scotia Health Authority

This is a Contract position in Bridgewater, NS posted June 30, 2020.

Req ID: 78783
Location: Western Zone, South Shore Regional Hospital
Company: NSHA
Department: 3000087 DI Radiology SSRH
Type of Employment:  Casual Relief  (3% FTE) x 1 position(s)
Union Status: Admin Professionals
 Bargaining Unit – NSGEU 
Posting Closing Date: 8-Jul-20

Applications are accepted until 11:59 PM on the Closing Date.

Nova Scotia Health Authority is the largest provider of health services in Nova Scotia. We are over 22,000 employees who provide health care and support services in hospitals, health centres and community-based programs throughout Nova Scotia.

Nova Scotia Health Authority provides health services to Nova Scotians and some specialized services to Maritimers and Atlantic Canadians. We operate hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers that provide the health care or services you may need. This is accomplished across four geographic management zones which are responsible for the operation of acute care health centres and the provision of a variety of inpatient, outpatient services including academic, tertiary, quaternary care and community based programs and services including continuing care, primary health care, public health, and mental health and addictions.


Reporting to the Manager, the General Office Clerk (GOC) functions as a key member of the Diagnostic Imaging Team, supporting and coordinating efficient and effective daily operations, and ensuring an efficient flow of information and patients through the department.
The General Office Clerk will exhibit sound professional judgment and initiative while working within the mission, vision and values of the service and incorporates into daily practice the core competencies and vision of Nova Scotia Health Authority. These include expected behaviours, the leadership philosophy, organizational health, population health, ethics, safety, quality, partnerships and interprofessional collaboration are integrated within the services they provide and through the messages they deliver.


• Grade 12 or equivalent
• Completion of an approved Office Administration or Secretarial course
• Successful completion of Medical Terminology Course required
• Two years’ experience providing clerical support, preferably in a health-care setting
• Proficient in the effective use of computers (Microsoft Suite – Word, Excel, Power Point, Access, E-mail) and the ability to acquire additional skills as necessary
• Experience in Community Wide Scheduling (CWS) and Meditech required
• Knowledge of DI operating policies and procedures and the interrelationship of DI activities with other healthcare disciplines and organizational services required
• Demonstrated accountability, good judgement and decision making skills
• Strong client focus and ability to build solid client relationships
• Demonstrated communication and conflict resolution skills
• Excellent organizational, communication (oral and written), and interpersonal skills, demonstrating a high degree of tact, sensitivity, judgment, courtesy and confidentiality when dealing with all levels of staff and the public
• Ability to prioritize duties and work in an effective and efficient manner, functioning independently as well as part of a team
• Ability to maintain a high level of confidentiality
• Commitment to promoting a culture of respect that supports safety, ethical practices, cultural awareness and organizational health
• Demonstrated ability to use sound professional judgment, initiative and problem-solving skills
• Physical and mental capabilities to perform the duties of the position such as standing, sitting, keyboarding, multitasking, telephone duties, dealing with stressful situations and strict timeframes
• Competencies in other languages an asset, French preferred
• Successful external applicants are required to provide a criminal record check (including Vulnerable Sector Search) to People Services before starting employment and assume any associated costs as a condition of employment.

Please Note: A skill test may be included as part of the selection process
PLEASE NOTE: Applicants relying on education and experience equivalencies must clearly state such equivalencies in their cover letter, resume, or application. Additionally, candidates will not be considered for an interview if applications are incomplete or are missing information.

Hours of Work

Casual opportunity; no guaranteed hours

Salary Information

$19.9923- $21.8040 hourly


Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Typically interviews are held within three to four weeks of the closing date.

Successful external applicants will be required to submit the below documents and assume any associated costs as a condition of employment. Additional documentation such as banking & proof of identity will be included in your offer letter.

  • Criminal Record Check
  • Proof of education & training certifications
  • Proof of any additional required qualification
  • Valid registration with the relevant licensing body
  • Submission of immunization record along with health assessment documentation
  • Proof of SIN number

Hiring Process will depend on the timeliness of delivering the above. This is a Admin Professionals bargaining unit – NSGEU position. Preference is given to bargaining unit employees for unionized positions. Nova Scotia Health Authority is proud to provide a smoke free and scent free environment. Only online applications are accepted.

Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

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