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Health and Wellness Center Supervisor

Jenny Craig, Inc.

This is a Full-time position in Toronto, ON posted August 3, 2022.

Description Jenny Craig has helped millions of people unlock the best version of themselves with our proven weight loss and weight management program.

We’re passionate about improving others’ lives and making weight loss easier with great-tasting food, unparalleled support, and the latest science-backed strategies.

Jenny Craig coaching centers have always been an integral part of the program.

As a Center Supervisor, you will help and lead others through motivation, support, and accountability.

You will lead the center by serving clients, managing and supporting staff, and performing other managerial tasks.

What you’ll do: Use coaching sessions to connect with clients to understand their goals, motivations, and challenges.

Use the Jenny Craig Service Model to keep clients on track.

This includes creating weekly goals and hydration/activity plans.

Acquire new clients, retain current clients, and make outbound calls to reengage inactive clients.

Be responsible for training, coaching, and performance management of 1-2 employees.

Utilize Service KPIs to identify employee strengths/weaknesses.

Manage payroll, inventory, and employee scheduling.

Assist with daily activities including outbound client outreach, food room stocking, and daily in-store operations.

You’ll be great in this role if you: Are passionate about health and wellness and live an active and healthy lifestyle.

Can demonstrate excellent interpersonal skills and consistent service level to clients and staff.

Can use metrics to identify and solve operational issues, as well as other opportunities for continuous improvement and efficiencies.

Adept in handling human resources and employee relations issues, or escalating when needed Willingness to assist with any task and encourage a cooperative environment.

Have at least 3 years of experience in store management in a customer-facing business, supervisory experience in a retail setting, or similar.

Have the ability to work fluctuating schedules, which will include days, evenings and one weekend day.

The center hours vary between 7am-8pm Have a High School diploma or equivalent.

This is not a remote position.

You will be working in the Jenny Craig center with a small group of employees.

At Jenny Craig, we believe in wellness not just for our clients but for our team too.

That is why, as part of the Jenny Craig family, you’ll enjoy benefits such as: Base hourly compensation, plus monthly bonus plan Vacation time and pay Paid sick leave RRSP with company match Medical/dental insurance Company-paid long-term disability, basic AD&D, and basic life insurance Employee Assistance Program (EAP) Waived Program enrollment fees & food discounts