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Rehab Licensed Practical Nurse LPN Cardiac & Stroke Unit

MedStar Health

This is a Full-time position in Washington, DC posted July 21, 2022.

Job SummaryThe position of Comfort Care Technician (CCT) is an exciting opportunity to work directly with patients and others team members to improve patient satisfaction, improve patient outcomes and to reduce falls.Minimum QualificationsEducation/TrainingHigh school diploma/GED. Enrollment in a health related field of study or experience in a health care setting is preferred.ExperienceOne year customer service experience, preferably in a health care setting.License/Certification/RegistrationN/AKnowledge, Skills & AbilitiesPrimary Duties and ResponsibilitiesAnswers all patient calls in a timely mannerAdministers the Welcoming You Surveys as assigned.Effectively communicates both verbally and in writing, and conveys patient requests to the appropriate team member.Places patient’s personal items as requested or needed, responds to the call bell and phone calls.Completes a service log each shift and reports in detail off to the oncoming CCT any special needs identified during the previous shift.Welcomes all visitors, admissions and thanks all patients for choosing MedStar NRH throughout the patient’s stay.Uses the assigned Checklist to ensure that all duties are performed efficiently and in accordance with established policy.Performs all duties as required by the immediate supervisor in order to maintain efficient workflow.Uses daily checklist to ensure all duties are performed.